This Policy explains how we use cookies and similar technologies (local storage on your device) in the EOS app, on the business portal (ads.eosalia.com), in the admin panel and on the eosalia.com website. It complements the Privacy Policy.
Provider: Evangelos Panatos, sole proprietorship "Eosalia", 8os Dromos 2, 4620 Episkopi, Limassol, Cyprus · privacy@eosalia.com.
1. What cookies are
Cookies are small text files that a website stores in your browser. A browser's local storage and the files an app keeps on your phone work in a similar way. Some are strictly necessary for the service you asked for and need no consent. Everything else is used only with your consent, in line with Cyprus Law 112(I)/2004, Greek Law 3471/2006 and the GDPR.
2. The EOS app
The app does not use cookies. It stores on your device, encrypted where applicable, what it needs to work: your sign-in, messages and encryption keys, call history, your settings and the ads you hid. These are strictly necessary.
Two features send data off the device without being part of your communication:
| Feature | What it does | Default | Where you change it |
|---|---|---|---|
| Crash reports (Sentry, EU) | Technical information when the app crashes, without account, messages or positions | On | Settings › Privacy |
| Usage statistics (PostHog, EU) | Which kinds of screens you opened, without an account identifier | Off until you turn it on | Settings › Privacy |
The app contains no third-party advertising SDKs and does not track your activity in other apps or websites.
3. Business portal and admin panel
The business portal (ads.eosalia.com) and the admin panel (admin.eosalia.com) use only strictly necessary cookies:
| Cookie | Purpose | Duration |
|---|---|---|
| sb-…-auth-token | Keeps you securely signed in | Until you sign out or the session expires |
| eos_ads_business | Remembers which business you manage, if you have more than one | 1 year |
When you top up your balance, payment takes place on Stripe's page, which uses its own necessary cookies for payment security and fraud prevention; Stripe's policy applies. The map loads tiles from our own server or from CARTO, which receive only your IP address and the map area, without cookies.
4. The eosalia.com website
The legal pages (like this one) do not use cookies. The waitlist page remembers your language and your cookie choice and, only if you agree in the cookie banner, loads analytics (Google Analytics 4) or marketing tools (Google Ads, Meta Pixel). Details, providers and the duration of each cookie are in the waitlist cookie policy. You can change your choice at any time from "Cookie settings" at the bottom of the page.
5. How to control them
- In the app: Settings › Privacy, for crash reports and usage statistics.
- In your browser: you can delete or block cookies in its settings. If you block the necessary cookies, you will not be able to sign in to the business portal.
- On the website: from "Cookie settings".
6. Changes
If we add a new tool that uses cookies, we will update this page before turning it on and, where needed, ask for your consent.
7. Contact
For any question: privacy@eosalia.com.