EOS strictly prohibits child sexual abuse and exploitation (CSAE) and any child sexual abuse material (CSAM). This page describes the standards we apply.
What is prohibited
- Creating, sending, storing or spreading child sexual abuse material, real or synthetic.
- Approaching a minor for sexual exploitation (grooming), extortion with intimate images (sextortion) and child trafficking.
- Any content that sexualises minors or praises their abuse.
How we protect children
- Age: EOS is intended for people aged 16 and over. Younger children take part only in a family circle, by decision of the person with parental responsibility.
- No strangers: EOS never shows you to strangers. Nearby and stories work only between mutual contacts.
- Ads: we do not show profiling-based ads to minors.
- In-app reporting: you can report a user, message, group or story with one tap, and block anyone.
- Moderation team: we review any report involving children as a priority.
What we do when we find it
- We close the account immediately and remove the reported content.
- We preserve the relevant data and report it to the competent authorities: in Cyprus to the Cyprus Police (Cybercrime Subdivision), in Greece to the Cyber Crime Division of the Hellenic Police, and to the National Center for Missing & Exploited Children (NCMEC) where applicable.
- We cooperate with the authorities as the law requires.
Because messages are end-to-end encrypted, we cannot read them. When you report a message, your app sends us the content you can see so that we can act.
Reporting and contact
- In the app: long-press the message or open the profile and choose "Report".
- By email: safety@eosalia.com (also without an EOS account).
- In immediate danger: call 112. In Greece you can also call 1056 (The Smile of the Child), in Cyprus 1466 for children and teenagers.
Point of contact for child safety standards: Evangelos Panatos, safety@eosalia.com.